1. Delivery Process
At William Routes, we ensure that your order is processed and shipped efficiently. All orders are dispatched through reliable shipping services to deliver your products safely and on time.
2. Cash on Delivery (COD) Only
- We accept Cash on Delivery (COD) as the only payment method.
- Please ensure that the full payment is ready at the time of delivery.
3. Shipping Time & Availability
- Orders are processed and dispatched within specify timeframe business days.
- Delivery times may vary based on location and courier service availability.
- In case of unexpected delays, we will notify you with an updated delivery estimate.
4. Shipping Charges
- Shipping charges, if applicable, will be mentioned at checkout before order confirmation.
- Any additional delivery fees due to remote locations will be communicated before dispatch.
5. Address Accuracy
- Customers must provide accurate and complete shipping details.
- If the delivery is unsuccessful due to incorrect address details or refusal to accept the package, future orders may be restricted.
6. Order Inspection & Acceptance
- Please inspect the package at the time of delivery. If the package appears damaged, do not accept it and inform us immediately.
- If you receive an incorrect or defective product, contact us within specified timeframe for resolution.
7. Policy Updates
We reserve the right to update this shipping policy at any time. Changes will take effect immediately upon posting on our website.
For any shipping-related inquiries, feel free to contact us at [email protected].